Celebrity Cruises Resevillkor
Cancellation and refund policy
Select fare programs require the payment at the time of booking of a nonrefundable deposit. That deposit amount shall not be refunded at any time after it has been paid. Change fees will apply to bookings for which the deposit is nonrefundable.
Cancellation of Cruise or CruiseTour
You may at any time prior to departure cancel your cruise in return for payment of a cancellation fee, see below. If you want to cancel your cruise, you must inform us or your travel agent immediately. Cancellations shall be made over the telephone. Cancellation notices are effective when received by the Operator.
The following conditions apply to cancellation, the cancellation cost is per person for the cruise itself:
Cancellation 8 days or less before departure: 100% of the basic price of the trip*
Cancellation between 9 and 15 days before departure: 50% of the fare paid
Cancellation between 15 and 30 days before departure: 25% of the fare paid
Cancellation 31 days or more before departure: SEK 500 per person*
Any cancellation protection of SEK 300 per person is not refunded on cancellation.
For Passengers who have booked a CruiseTour and desire to cancel their tour portion while retaining the Cruise, refunds of the CruiseTour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy. Guests who convert their CruiseTours to a cruise only booking within forty-two (42) days of the start date of the tour segment of the CruiseTour will be subject to a cancellation charge. The amount of that charge varies depending on the location of the CruiseTour and/or its length. For the specific amount of the charge, visit Our FAQ section.
The cancellation charge policies set forth above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Consult your travel agency or call Celebrity for further details.
Cancellation by the Passenger after the Cruise or CruiseTour has begun, early disembarkation of the Passenger for any reason, including pursuant to any provision of this Ticket Contract, or “no-shows” shall be without refund, compensation, or liability on the part of the Carrier whatsoever.
If Carrier received payment via credit card, the refund will be made to that credit card. If Carrier received payment from your travel agent, the refund will be provided back to that travel agent.
Carrier reserves the right to offer promotional cruise fares or other offers that may modify the cancellation policies set forth above.
For cancellations of air flights, hotel stays, transfer services, shore excursions, pre-purchased amenities, CruiseCare, pre-booked services (such as spa, photography or wedding services) and pre-booked arrangements such as specialty dining, see the applicable terms and conditions for any applicable cancellation charges.
Övrig information - LÄS HÄR.